Travel Documents and Vouchers During System Outage 

If you are currently travelling, please note that the online travel document link is not available due to a current system outage. 

When your travel documents were issued to you or your travel agent, a PDF version was also provided. During this outage, please use the PDF version to access your travel documents and vouchers. 

System Outage Update 

Entire Travel Group is currently experiencing an outage across its core IT operating systems, including some email and travel system access. 

Our early assessment suggests this outage stems from an issue impacting our external IT service provider. We are working with urgency to investigate the issue further and restore systems as quickly as possible. 

We appreciate your understanding and patience as we work to restore our systems.