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ENTIRE TRAVEL GROUP - booking CONDITIONS

For historical bookings made prior to 1 November 2020  please click on the following link: 

https://www.entiretravel.com.au/legals/terms-and-conditions

These Booking Conditions set out the terms on which you contract with us for the arrangement and coordination of travel arrangements for your trip. By making a booking with us, you acknowledge that you have read, understood and agree to be bound by these Booking Conditions. We reserve the right to change these Booking Conditions at any time prior to you making a booking request.

“You” and “Your” means all persons named in a booking (including anyone who is added or substituted later). “We”, “us”, “our” and Entire Travel Group means Entire Travel Group Pty Ltd (ABN 60 625 410 755).

BOOKINGS

A booking is accepted when we issue an invoice and you have paid your deposit. It is at this point that a contract between us and you comes into existence subject to these Booking Conditions. We reserve the right to decline any booking at our discretion. No employee of ours other than a director or manager has the authority to vary or omit any of these Booking Conditions or to promise any discount or refund.

SERVICES

We commence providing services to you as soon as we accept your booking. This includes significant work undertaken prior to travel to arrange and coordinate the delivery of your travel arrangements. The services we provide to you are limited to (a) the arrangement and coordination of your travel arrangements; and (b) the delivery of travel arrangements which we directly control.

PRICES & EXCLUSIONS

Unless otherwise specified, prices stated are in Australian Dollars ($AUD) and are current at the time of publication. The most up to date pricing is available on our website. The price is fully inclusive of all the services outlined in the published itinerary.

International and domestic airfares and airport/hotel transfers are not included unless specifically stated. Costs associated with passports, visas, vaccinations, insurance, meals (other than those stipulated), emergency evacuation costs, gratuities, city taxes (where applicable) and all items of a personal nature are not included.

PRICE SURCHARGES

We reserve the right to surcharge the cost of your booked travel arrangements prior to commencement for circumstances beyond our control such as currency devaluation, fuel or air fare surcharges, or the imposition of new or amended Government charges.

CATEGORIES OF BOOKINGS

We have 3 booking categories which adopt varying booking conditions with respect to deposits, payments, charges and travel credits.

  1. Entire Travel Group  Holiday Package with our Peace of Mind Booking Plan (website)

We offer a comprehensive range of pre-designed, purpose built, independent holiday packages full of memorable experiences delivered by our handpicked local partners. These packages on our website include our Peace of Mind Booking Plan. Our Peace of Mind Booking Plan may include an optional Entire Flex feature that provides greater flexibility.

  1. Holiday Experience where we act as an agent only (website or off-line)

Due to the boutique nature and limited capacity of some travel experiences offered, we may act as an agent only for the principal suppliers. Where we act as agent, your contract for the delivery of travel arrangements will be with the principal supplier and will be subject to their Booking Conditions. We will advise you prior to confirming your booking if we are acting as agent and we will confirm the details of the principal supplier. If a package on our website does not include our Peace of Mind Booking Plan, then it falls into this category and the Important Notes section will also confirm this to be the case. Our responsibility to you where we sell travel arrangements as agent for the supplier is specified in the ‘Responsibility’ section below.

  1. Custom Itineraries

We understand you may have specific travel requirements that are not offered in the packages on our website. Our team of professional travel consultants are available to create custom itineraries for you.

BOOKING TYPE 1 - ENTIRE TRAVEL GROUP PACKAGE WITH OUR PEACE OF MIND BOOKING PLAN

DEPOSIT

Under our Peace of Mind Booking Plan a deposit of $100 per person is required at time of booking (unless otherwise stated) on invoice. We may also require additional deposit amounts on specific products (e.g. Cruises). Our team will advise the specific deposit requirements at the time of invoice.

Please note that we may not confirm any services for you until we receive payment of your deposit, meaning that services may become unavailable or prices may increase, in which case you will be responsible for paying the increased price, and we will not be responsible if services become unavailable. Bookings for which the deposit is not received by the due date are subject to cancellation without notice. If we are unable to confirm the requested arrangements the deposit will be fully refundable.

INSTALMENTS, ENTIRE FLEX AND FINAL PAYMENT

Payment of the balance of the value of your booking must be paid as follows:

  • Optional Entire Flex - a $50 per person payment is required at the time of your deposit.
  • Flexible Instalment - 20% of the booking amount is payable no later than 14 days following receipt of your deposit. This payment is non-refundable, however full flexible until 60 days before departure. Booking will be cancelled by us if payment is not received and the deposit (plus Entire Flex) is non-refundable.
  • Final Payment (without Entire Flex) - the Final Payment amount is due no later than 60 days prior to the commencement of your travel arrangements. This Final Payment amount is refundable if booking is cancelled up to 35 days before departure (all other money paid is non-refundable).  The Booking will be cancelled by us if Final Payment is not received by the due date (all other money paid is non-refundable).
  • Final Payment (with Entire Flex) - the Final Payment amount is due no later than 35 days prior to the commencement of your travel arrangements. This Final Payment amount is refundable if booking is cancelled up to 35 days before departure (all other money paid is non-refundable). The Booking will be cancelled by us if Final Payment is not received by the due date (all other money paid is non-refundable).

Payment deadlines must be strictly followed, and earlier payments can be arranged. If the Entire Flex option is not taken at the specified time the opportunity is forfeited on the booking from this point forward. If we do not receive payment by the deadlines then you will be deemed to have cancelled your booking and you acknowledge that you will not be entitled to any refund.

CANCELLATIONS BY YOU

We require written notice of all cancellations, excluding where our payment deadlines are not met, and the booking is deemed to have cancelled.

The policy that will apply to cancellations notified by you (and the corresponding amount of any refund or credit to be issued to you) is outlined below:

Period When cancellation notice
is received by us
Amount refundable
to you
Credit to be issued to you
WITHOUT ENTIRE-FLEX PLAN
Cooling Off Period Within 7 days after receipt
of your deposit.
100% refund of
deposit.
Not Applicable.
Flexibility Period During the period from receipt of
your Flexible Instalment until 60
days prior to the commencement
of your travel arrangements.
No cash refund is
payable.
Receive a 100% Travel Credit*
of money paid and 18 months
flexibility to confirm and depart
on another Peace of Mind
package to any destination
offered by Entire Travel Group.
Committed Period During the period from receipt
of your Final Payment until 35
days prior to the commencement
of your travel arrangements.
A refund will be
processed for the
Final Payment only.
No credit will be issued.
Less than 35 days prior to the
commencement of your travel
arrangements.
No cash refund is payable
i.e. 100% cancellation fee
now applies.
No credit will be issued.
WITH ENTIRE-FLEX PLAN
Cooling Off Period Within 7 days after receipt of
your deposit.
100% refund of deposit
and Entire Flex.
Not Applicable.
Flexibility Period During the period from receipt
of your Flexible Instalment until
35 days prior to the
commencement of your travel
arrangements.
No cash refund is payable. Receive a 100% Travel Credit *
of money paid and 18 months
flexibility to confirm and depart
on another Peace of Mind
package to any destination
offered by Entire Travel Group.
Committed Period During the period from receipt
of your Final Payment until 35
days prior to the commencement
of your travel arrangements.
A refund will be
processed for the
Final Payment only.
No credit will be issued.
Less than 35 days prior to the
commencement of your travel
arrangements.
No cash refund is payable
i.e. 100% cancellation fee
now applies.
No credit will be issued.
*Travel Credits issued are redeemable against future travel arrangements offered by us and confirmed and commencing within 18 months of issuance of the credit. The Travel Credit excludes any amounts paid to us for the Entire Flex Plan. Note that any travel arrangements confirmed on the redemption of a credit will be subject to the booking conditions and prices in effect at the time of confirmation. For the new booking, any unused portion of the Travel Credit will be forfeited. You acknowledge that no refunds will be made (and no further credits will be issued) if you cancel any travel arrangements confirmed on the redemption of a credit. Travel Credit may only be used for one future Peace of Mind package and if that booking is cancelled a 100% cancellation fee will apply. 

BOOKING TYPE 2 – TRAVEL EXPERIENCE WHERE WE ACT AS AN AGENT ONLY

AGENT ONLY

Where we act as agent only, your contract for the delivery of travel arrangements will be with the principal supplier and will be subject to their Booking Conditions.

The deposits, instalments and final payment requirements vary per supplier. At time of booking, we will confirm the details of the principal supplier and the details of their specific Booking Conditions.

DEPOSITS

A non-refundable Entire Travel Group deposit of $500 per booking is required within 7 days of invoice. We may also require additional deposit amounts based on the supplier's Booking Conditions. Our team will advise the specific deposit requirements at the time of invoice.

INSTALMENTS AND FINAL PAYMENT

Further payments must strictly adhere to the requirements of the supplier's Booking Conditions. Earlier payments can be arranged. If we do not receive payment by any deadline then you will be deemed to have cancelled your booking and you acknowledge that you will not be entitled to any refund.

CANCELLATIONS BY YOU

All cancellations by you are subject to the Booking Conditions of the supplier. 

When cancellation notice is received by us Cancellation Fee Credit to be issued by you
At anytime $500 non-refundable deposit plus any fees and charges payable to suppliers as per their booking conditions. No Credit will be issued.

BOOKING TYPE 3 – CUSTOM ITINERARIES

A pre-payment of $250 is required by us to prepare and quote any custom itinerary. If you confirm travel arrangements within 21 days following quotation, this pre-payment will be applied towards your booking and will be considered payment of your non-refundable  deposit. If you do not confirm travel arrangements within 21 days of quotation, then this pre-payment will be considered a fee for work performed by us and will not be refundable to you.

DEPOSITS

The pre-payment made is your deposit upon confirmation of your travel arrangements. In addition, we may also require additional deposit amounts on specific products (e.g. Cruises). Our team will advise the specific deposit requirements at the time of quotation.

INSTALMENTS AND FINAL PAYMENT

Payment of the balance of the value of your booking must be paid as follows:

  • Second Instalment - 20% of the booking amount is payable 14 days following confirmation of your travel arrangements; and
  • Final Payment - is payable no later than 60 days prior to the commencement of your travel arrangements

Earlier payments can be arranged. If we do not receive payment by the deadline then you will be deemed to have cancelled your booking and you acknowledge that you will not be entitled to any refund.

CANCELLATIONS BY YOU

When cancellation notice is received by us Cancellation Fee Credit to be issued by you
Within 14 days after receipt of your deposit. Deposit only plus any fees and charges
payable to suppliers as specified at
time of booking.
No Credit will be issued.
After second instalment payment until 60 days before commencement of your travel
arrangements.
20% of the booking amount or forfeiture of deposit (whichever is greater) plus any
fees and charges payable to suppliers
as specified at time of booking.
No credit will be issued.
59-36 days prior to commencement of your
travel arrangements.
35% of the booking amount or forfeiture of
deposit (whichever is greater) plus any
fees and charges payable to suppliers
as specified at time of booking.
No credit will be issued.
35 days or less prior to the commencement of
your travel arrangements.
100% of all payments received. No credit will be issued.

GENERAL CANCELLATION FEE ACKNOWLEDGMENT

You agree that our cancellation policies (and associated fees and charges) are reasonable, required to protect our legitimate business interests and any cancellation charges and fees imposed represent a genuine pre-estimate of our loss.

CREDIT CARD PAYMENTS

The credit card transaction is processed using a secure online payment gateway. The details entered are fully encrypted and processed securely through an outside PCI compliant system. Card data is not stored by Entire Travel Group.

In order to use our payment gateway, you must be over 18 years of age and be the owner of, or acting with the authorisation of, the card holder. We do not accept payment by virtual or temporary credit or temporary credit or debit cards.

The payment processing fees are listed on your invoice cover letter and on our website payment portal prior to finalising your payment. These charges reflect the costs we incur to process payments by card. These values are subject to change without notice.

Should a refund be processed for any reason for a booking paid for with a credit card, the associated payment processing fee is non-refundable.

You are responsible for ensuring that the entity issuing your credit card will fulfil payments authorised by you. If the payment is not received from the card issuer for any reason, you agree to pay us all amounts due immediately on demand.

Entire Travel Group recommends the card holder has 3D Secure (3DS) activated on their card, which adds an extra layer of security to online credit card payments. Entire Travel Group is not liable for any fraudulent use of the credit card.

3D Secure is activated by default when your card details are entered into our payment gateway. This means that before a transaction is started, the credit card will be checked for support of the 3D Secure protocol. If so, additional online identification will take place, usually an extra code or password, to confirm the credit card payment.

Direct Client Bookings – the card holder name should match a name on the booking held with Entire Travel Group. If the cardholder is not a traveller on the booking, it is the traveller’s responsibility to obtain written authorisation for the use of the credit card for the specific purpose of booking this package. You must be able to provide Entire Travel Group with the card holder’s clear written authorisation if requested in the event of a disputed payment.

Travel Agent Bookings – payment by store credit card is accepted. Should you use a customer card on our payment portal, for any reason, you agree that you have obtained written authorisation from the card holder to use their card details on our payment gateway. You must be able to provide Entire Travel Group with the card holder's clear written authorisation if requested in the event of a disputed payment.

ILLNESS OR VACCINATION STATUS PREVENTING TRAVEL

If due to any illness, suspected illness or failure to satisfy any required tests (such as a temperature test in relation to Covid-19) or vaccination requirements:

  • an airline or other common carrier refuses you carriage;
  • a hotel or vessel refuses to accommodate you; or
  • we or our suppliers (acting reasonably) exclude you from the trip

and you are consequently prevented from commencing or continuing your trip, then:

  • if you have already commenced your trip, we will provide you with reasonable assistance to arrange alternative travel arrangements or to continue the trip. This will be at your cost.
  • if you have not commenced your trip then we regret we will not be able to provide such assistance.

We will not be liable to refund the cost of your trip (or any part of it) because we would have already paid (or committed to pay) suppliers and we would have already performed significant work preparing for the delivery of your trip and servicing your booking.

We will not be responsible to you for any loss or expenses incurred in connection with your booking (for example, airfares and visa expenses) if you are prevented from commencing or continuing your trip in these circumstances.

CANCELLATIONS OR RESCHEDULING BY US

In these Booking Conditions, the term Force Majeure means an event or events beyond our control and which we could not have reasonably prevented, and includes but is not limited to: (a) natural disasters (including not limited to flooding, fire, earthquake, landslide, volcanic eruption), adverse weather conditions (including hurricane or cyclone), high or low water levels; (b) war, armed conflict, industrial dispute, civil strife, terrorist activity or the threat of such acts; epidemic, pandemic; (d) any new or change in law, order, decree, rule or regulation of any government authority (including travel advisories and restrictions).

Force Majeure - Prior to travel

If in our reasonable opinion we (either directly or through our employees, contractors, suppliers or agents) consider that your travel arrangements cannot safely or lawfully proceed due to a Force Majeure Event then we at our discretion may elect to:

• reschedule your travel arrangements (in whole or in part); and/or

• cancel your travel arrangements (in whole or in part), in which case our contract with you will terminate (in whole or in part).

If we cancel any of your travel arrangements, neither of us will have any claim for damages against the other for the cancelled arrangements. However, we will refund payments attributable to the cancelled travel arrangements less: (a) unrecoverable third party costs and other expenses incurred by us for the cancelled travel arrangements; (b) overhead charges incurred by us relative to the price of the cancelled travel arrangements; and (c) fair compensation for work undertaken by us in relation to the cancelled travel arrangements until the time of cancellation and in connection with the processing of any refund.

Force Majeure - During travel

If due to Force Majeure we cancel travel arrangements after your trip has commenced, we will provide you with a refund of recoverable third party costs for cancelled travel arrangements only.

Force Majeure – General

If we provide you with any alternative services or assistance where travel arrangements are cancelled or rescheduled due to Force Majeure, then you agree the amount to be refunded to you will be reduced by the value of these services and assistance.

You acknowledge that the terms in this section are reasonably necessary to protect our legitimate business interests. We strongly encourage you to purchase travel insurance that adequately responds to cancellation and rescheduling risks associated with Force Majeure events.

Other cancellations

If we cancel your travel arrangements for reasons other than Force Majeure, you will be offered (at your election) a refund of all funds paid, or the offer of a trip of substantially equal quality if appropriate.

We will not be responsible to you for any other expenses or loss you incur if your travel arrangements are rescheduled or cancelled whether or not due to Force Majeure.

AMENDMENTS BY YOU

We will endeavour to accommodate amendments and additional requests. You acknowledge that these may not be possible to fulfil, and for group departures a transfer of a booking to a different departure is deemed a cancellation. An amendment fee of $75 will be levied to cover communication and administration costs for any changes to bookings. You will also be required to pay any additional costs charged by suppliers.

AMENDMENTS BY US

Prior to travel

Occasionally, we may need to make amendments or modifications to the itinerary and its inclusions, and you acknowledge our right to do this. If we become aware of a significant change to your itinerary or its inclusions prior to the commencement of your trip (where the trip can still proceed), then we will notify you within a reasonable time.

During travel

You acknowledge that the itinerary, modes of transport, accommodation and/or the trip’s inclusions may need to change during your trip due to local circumstances beyond our reasonable control, including road conditions, poor weather, changes in transport schedules, and/or vehicle breakdowns.

General

To the fullest extent permitted by law, we will not be responsible for any omissions or modifications to the itinerary or the inclusions due to Force Majeure or other circumstances beyond or control happening after we have accepted your booking. This includes any loss of enjoyment or distress caused by omissions or modifications.

If you are entitled to any compensation for any modifications or omissions, then you agree it will be reduced by the value of any alternative services we provide which you accept.

We will not be responsible to you for any expenses or loss you incur in connection with your booking resulting from any amendment or change to the itinerary or its inclusions.

UNUSED SERVICES

No refunds will be made for of any travel arrangements not utilised, whether by choice or because of late arrival or early departure. This includes the failure of transport to operate according to schedule, which we disclaim responsibility for.

CLIENT NAMES – EXACTLY AS PER PASSPORT

For security reasons, airlines and our overseas suppliers require names to be given exactly as stated in your passport. If you do not advise the correct information and we have to re-issue airline tickets or other documentation, then you will be responsible for any fees charged (such as airline cancellation charges or re-issue fees) in addition to our own reasonable administration fees.

TRAVEL INSURANCE

We strongly encourage that you are adequately insured for the duration of your trip. We recommend comprehensive travel insurance to cover cancellation, medical requirements, luggage and additional expenses. The choice of insurer is yours. We strongly suggest you purchase insurance at the time you pay your deposit. This is because cancellation fees and charges are payable from that time.

Should we issue a travel insurance letter to support a pre-departure travel insurance claim, the issue of any such letter immediately determines the booking to be cancelled and your contract with us is terminated. In this case any credits that may possibly be applicable on the booking are forfeited.

You agree not to hold us responsible for any decision of insurers, or the requirements of any foreign government, authority, foreign law or policy.

ACCOMMODATION

We reserve the right to substitute hotels, vessels and other forms of accommodation with properties or vessels of a comparable or higher standard.

PASSPORTS, VISAS

It is a requirement that you hold a valid passport and any required visas for your trip. It is your responsibility to ensure that you are in possession of the necessary documentation to comply with the laws and regulations of the countries to be visited.

VACCINATIONS

We strongly encourage you to be fully vaccinated against Covid-19 with a vaccine approved by the Therapeutic Goods Administration. This is so health risks for yourself and others you come into contact with can be mitigated. If you choose to travel without being fully vaccinated, then you do so accepting the implicit risks to your health and you agree to provide us with waivers and releases as we may require.

It is your responsibility to obtain vaccinations and preventative medicines as may be required for the duration of the trip. Any information provided by us is given in good faith.

HEALTH & FITNESS

It is your responsibility to ensure that you have a suitable level of health and fitness to undertake the trip of your choice. We will not be responsible for any damage, injury, death or loss of any kind arising from your failure to fully disclose relevant medical information.

If you suffer from a medical condition which may reasonably be expected to increase your risk of needing medical attention, or which may affect the normal conduct of the trip, then you must advise us at the time you make your booking request.

We may request you to provide an assessment of your medical condition from a qualified medical practitioner. If the assessment indicates that you will require special assistance from personnel which we cannot reasonably provide, then we may cancel your booking. Provided you notified us of your medical condition at the time you made your booking request, we will provide you with a full of refund of payments made. If you fail to notify us at that time or if you fail to provide a medical assessment within a reasonable time of our request, then this will be considered a cancellation by you.

We reserve the right to cancel your booking if any changed or non-disclosed medical conditions mean that you will require special assistance which we cannot reasonably provide.

We strongly suggest that your travel insurance policy includes comprehensive cancellation coverage.

DIETARY REQUIREMENTS

Special dietary requests are required to be notified to us at the time of booking. Although we will use reasonable endeavours to accommodate requests, we cannot guarantee requests will be met by suppliers. It is your responsibility to check that meals and beverages do not contain any allergens. We expressly disclaim any liability for meals or beverages that contain allergens.

INDEPENDENT SERVICES

We are not responsible for any additional activities or excursions which are not included in the booked itinerary or which we sell as agent for the principal operator. Any advice or recommendation made by a guide or local representative does not make us responsible.

ACCEPTANCE OF RISK

You acknowledge that travel involves personal risks which may be greater than those present in your everyday life. This could be as a result of the adventurous nature of your trip or the visiting of destinations which present geographical, political or cultural risks and dangers.

You should consult guidance issued by the Department of Foreign Affairs and Trade (DFAT) applicable to the destinations within your itinerary. You acknowledge that your choice to travel is made having had the benefit of DFAT guidance, and you accept any additional personal risks associated with your travel. To the fullest extent permitted by law, we disclaim any liability for these risks.

RESPONSIBILITY

Where we sell travel arrangements as agent

We will tell you if we are selling travel arrangements as agent. Where we sell travel arrangements as agent, you agree that our responsibility to you is limited to arranging for you to contract with the principal supplier of the travel arrangements. You agree that you will be subject to the principal supplier’s Booking Conditions, and that any claim in connection with the supply (or failure to supply) those travel arrangements must be made directly against the principal supplier. We will in no way be responsible for the actions or failures of the principal supplier or any person engaged by them.

Where we sell travel arrangements as principal

Services supplied by independent suppliers

Where a third party over whom we have no direct control (Independent Supplier) is the supplier of travel arrangements that form part of your trip, you acknowledge that our obligations to you are limited to taking reasonable steps to select a reputable Independent Supplier and arranging for them to provide those travel arrangements to you. Independent Suppliers over whom we have no direct control include but are not limited to airlines, railway and cruise operators, hoteliers, independent transport companies (i.e., vehicles not operated by us) and common carriers.

To the fullest extent permitted by law, we will not be responsible to you for any loss, damage, personal injury or delay attributable to the actions or omissions of an Independent Supplier. Any claims you have in this regard must be made against the Independent Supplier. You acknowledge that the Independent Supplier’s liability to you may be limited by their own terms and conditions.  

Services we directly supply
To the extent only that we are the principal supplier to you of travel arrangements or other services which we control, then we will provide those travel arrangements and services with reasonable skill and care.

We will only be responsible for our employees in the course of their employment, and for our agents and suppliers (where we are not the supplier’s agent or where the supplier is not an Independent Supplier) if they were carrying out the work we had asked them to do.

General liability limitation

We will not be responsible for any loss, damage, claim or expense caused by the acts or omissions of yourself, of any other third party not connected with the provision of the travel arrangements or services, or due to an event of Force Majeure.

While we endeavour to meet scheduled arrival and departure times, we cannot guarantee this. We will not be responsible for any loss or additional expenses you incur for any missed connections/services attributable to delays.

You acknowledge that travel arrangements or services which comply with local laws and regulations will be deemed to have been properly performed, even if this would not be considered the case in Australia.

Australian Consumer Law and corresponding legislation in State jurisdictions in certain circumstances imply mandatory conditions and warranties into consumer contracts (“Consumer Warranties”). These Booking Conditions do not exclude or limit the application of the Consumer Warranties. Other than the Consumer Warranties, we disclaim all warranties.

To the fullest extent permitted by law, our maximum liability to you under these Booking Conditions, in tort (including negligence) or at law is limited to arranging for the travel arrangements to be resupplied or payment of the cost of having the travel arrangements resupplied.

COMPLAINTS

In the event of a problem with any aspect of your travel arrangements you must tell us or make our representative or our local supplier aware of such problems immediately.

We will only consider and be responsible for claims made against us where we or our suppliers have had the opportunity to put things right on the ground. If you notify us of a problem during travel and we haven’t resolved it to your satisfaction, then you must make any claim in writing within 30 days from the end of your travel arrangements.

DEEMED ACCEPTANCE

If you place a booking on behalf of another party, you represent and warrant us that you are duly authorised to provide the agreement and consent of the other party to be bound by these Booking Conditions. You agree that you will be responsible for any loss or damage we incur if this is not the case.

GENERAL

The contract between Entire Travel Group Pty Ltd (ABN 60 625 410 755) and you are governed by the laws of the State of New South Wales. Any disputes shall be dealt with by a court with the appropriate jurisdiction in New South Wales.

Please note that we may receive commissions or other financial incentives in connection with the travel related services we sell that are supplied by third parties.

If any provision of these Booking Conditions is found to be unenforceable, then to the extent possible it will be severed without affecting the remaining provisions.

Any personal information you provide to us will be collected, stored, used, protected and shared in accordance with Australian Privacy Principles, and our Privacy Policy, which is published here https://www.entiretravel.com.au/legals/privacy-policy

Updated: 1 October 2021