All onboard accommodation, meals, all beverages except champagne, and off train excursions are included. Some items such a pre & post transfers, flights, gratuities, and personal expenses are not included.

We do accommodate children, but we kindly ask parents to be sensitive to the adult nature and atmosphere of the train. Long journeys are not recommended for under 13s. Children between 0-2 years old are not permitted to travel. There are no child-minding facilities or activities available for children on board.

Should you or your guests have any special requirements or mobility issues, please do let us know ahead of your luxury train journey. We can accommodate guests with walking difficulties although we recommend an able-bodied passenger accompany guests. We regret that the train is not suitable for wheelchair-bound passengers. Should you have mobility impairments/restrictions or special requirements, we urge you to inform your Agent at time of booking.

We cater for food allergies provided a detailed request has been made at that time of your reservation. If a special request has not been made, the chefs will endeavour to prepare suitable meals with the ingredients available on board. We regret we are unable to prepare meals requiring strict religious observance in the preparation.

To maintain the spirit of travel of a bygone era, the use of mobile phones, laptops and essentially anything that has the ability to disturb other passengers is confined to the privacy of suites only.

The signal strength may be weak while the train is in motion, so it is recommended to consult your phone service provider and verify the proper network settings are enabled – as there is no Wi-Fi onboard.

Days on board are smart casual: Neat, conventional yet relatively informal in style combining casual and formal clothing pieces.

Dinner on board is formal: For gentlemen a jacket and tie is a minimum requirement (from 2024 only, a collar and tie will be mandatory, and a jacket will be optional). For ladies, we suggest cocktail/evening dresses or suits.

On long journeys we enjoy themed evenings where guests can dress up accordingly or opt for smart casual.

Off-train excursions: We recommend comfortable walking shoes, sun lotion and hats. If required, blankets and rain capes are available.

Game drives are on open vehicles so please dress accordingly: mornings can be cool then warm up considerably; afternoons can be warm then cool down considerably.

The Club Car is used to host the smokers on the train in a public area and as an overflow facility adjoining the Observation Car. With a glass passage wall, guests can comfortably watch the scenery on both sides of the train.

Please check-in a minimum of one hour before departure. Should you wish to visit our museum or do a site tour at Rovos Rail Station in Pretoria, we suggest arriving two hours prior to departure. If Pretoria is your arrival point, we suggest delaying your pick-up so you can enjoy the site tour. Passports are required at check-in. No vouchers are required. Luggage will be tagged and placed in your suite on board the train where you will find a full itinerary pack.

It is possible to store luggage in your suite under the bed or above the door on a luggage rack, which provides ample space for storage. There are no luggage restrictions on board although we do not recommend more than two large suitcases. On selected long journeys, guests are provided with a Rovos Rail tag that can be used for overnight trips or hand luggage on aircraft. A soft bag is preferable on plane transfers with a luggage weight restriction of 15kg.

As with all holidays and trips abroad, we strongly recommend that you have travel insurance. Please consult with our agents at time of booking and we can assist you with this.